Service commitment
In order to constantly meet customer needs, achieve quality service purposes. Lightning Protection Technology Co., Ltd. Guangzhou Hyde formulated the following after-sales service commitment details:
1, to provide technical advice, knowledge and routine maintenance services such as installation instructions, customer response time of one working day.
2, Haide, Hyde is our own brand, the company sold more products to ensure that the original production of qualified products, and five-year commitment to service. Within one year from the date of purchase, such as product quality problems, the Company will provide free repair or replacement of similar products; three years after the company sold products to provide free repair, only to recover the maintenance fee.
3, All products are with China Pacific Property Insurance Co., Ltd. product liability insurance, product liability due to losses caused by accidents, compensation in accordance with insurance regulations, the maximum amount of compensation for each lightning accident is RMB million.
4, those who buy our products within a week, for replacement of other products in appearance, packaging and performance intact case, you can give change, the difference between the other up.
5, Lightning Protection Technology Co., Ltd., Guangzhou, Hyde has the power to interpret the relevant provisions of the above.